Our services

Our services aim at supporting hotels on all themes related to REVENUE MANAGEMENT, COMMERCIALIZATION AND DISTRIBUTION of their establishments.

We ensure a follow-up at a CUSTOMIZED FREQUENCY adapted to the strategical need of the establishment (seasonality, market, etc.) and to the resources available in the hotel. From the TECHNICAL AND STRATEGICAL SUPPORT to the total externalization of the revenue management and distribution functions, you pick our services À LA CARTE according to the SPECIFIC NEEDS of your establishment.

Initial audit

An audit takes place at the beginning of the collaboration in order to define all areas of work and IMPROVEMENT IN TERMS OF REVENUE MANAGEMENT AND DISTRIBUTION.

Beyond the study of main performance indicators, the audit also includes a COMPLETE ANALYSIS OF ALL SEGMENTS, SOURCES AND SALES CHANNELS of the establishment, leading to the implementation of a new long-term strategy for revenue management and distribution.

A special focus will be on the OFFICIAL WEBSITE PERFORMANCE, allowing a strategy dedicated to each establishment.

One or more weekly actions; frequency adapted to your hotel

The weekly recommendations are developed every week by the dedicated consultant and are sent for validation. All of the proposals are deeply detailed for a better understanding of the submitted actions.

The recommendations aim at OPTIMIZING THE REVENUE MANAGEMENT PERFORMANCE INDICATORS (OCC, ADR, RevPar).

They also include RECOMMENDATIONS IN TERMS OF PRICING, RESTRICTIONS, OPENING/CLOSING OF CHANNELS.

They also aim at the DISTRIBUTION OPTIMIZATION AND INCOME GAINS FREE OF COMMISSIONS: addition of partners adapted to the establishment, program subscriptions and marketing campaigns directed to distributors, market share control, official website performance, metasearch study, etc.

The HOTEL E-REPUTATION is assessed and recommendations to improve it are submitted.

Weekly recommendation implementation

The validated recommendations are IMPLEMENTED BY THE XPERTEO COORDINATION TEAM under the supervision of the dedicated consultant, directly on the systems (that is, according to the technology configuration in the establishment: on the PMS, the channel manager, the GDS systems, etc.).

The validated recommendations can be directly implemented by the establishment, and the Xperteo team is naturally available should you need any help.

In short, our services include, among many possibilities:

Pricing policy

Development of a pricing policy adapted to your establishment on all segments: publicly available, direct, indirect, CORPO, FIT, RFP, group (...) pricing.

Budget forecast

Budget forecast drafting.

Commercial partnerships

Liaising between the hotel and its commercial partners (OTAs, digital agency, tour operators, affiliation, etc.).

Group quotations

Group quotations sent rapidly

Direct and official website sales

Traffic and conversion study of the official website with the partners involved; submission of specific actions.

New partners

Proposals for new partners.

System parametrization

PMS and channel manager parametrization, mapping between all of the distributor extranets, creation/modifications of needed pricing plans, conditions of sale...

Production reporting

Distribution production reporting on a weekly basis for the follow-up and assessment of performance

Technological support

Technological support and help in the choice of systems if changes seem necessary.