About Us

Alice Zakine

Founder

Daughter of hoteliers, my first forging experiences were as a Business Analyst for the Disneyland Resort Paris hotel complex, then as a Market Manager at Expedia.

After 7 years working for multinationals, I naturally began yearning to work in, and for, human-scaled companies. Listening to hoteliers and understanding their issues in relation to the sector mutation were the anchor for the definition of our services.

Since 2008, our collaborators, clients, partners have steadily brought progress to our structure, allowing us to fine-tune our services time and again and ensuring these fulfill the needs of every single hotelier who comes to us.

Frédéric Hamet

Deputy Director-General

I began my career in Paris where, in five years, I rose through the operational ranks of the luxury hospitality industry.
Building on this solid experience, I was entrusted with various strategical executive functions on the Côte d'Azur (French Riviera) and in the Caribbean, leading numerous projects from within: hotel openings, renovations, business repositioning, and so on.

My expertise in Revenue Management and hotel distribution together with my knowledge of the ground self-evidently lead me to join the Xperteo firm in 2012.
As Deputy General Manager, my mission consists in coordinating the various administrative, commercial and operational departments. As close to our partner hotels as I am to my team, I am here to ensure the development of our competences as well as of the quality and evolution of our services.
Last, but not least, I am also in charge of coordinating the marketing and commercial development of the firm.

Anne Puchelle

People & Office Manager

My career began in advertising, then moved into marketing at major music labels, where I spent more than 15 years. I then turned to entrepreneurship by launching my own e-commerce website, before supporting companies with their digital strategy and diversification, particularly on hospitality and food & beverage concepts. I went on to create coworking cafés in Paris, long before remote working took off.

I see the world of work as a big playground, where people are the cornerstone of success and where performance is built on trust. It was with this conviction that I joined Xperteo as Office & People Manager, where I am committed to structuring the HR organisation and supporting the firm’s growth by helping the people who make it up to grow.

Saskia Jacques

Head of Canada

My first experience in hospitality was in Frankfurt, Germany, first at Pegasus, then WorldHotels. I then joined Expedia as an account manager based in Paris in charge of German-speaking countries, then in Canada, in charge of the development of the Province of Quebec and the Maritimes for more than seven years. Drawn to the permanent evolution of commercialization schemes, I pursued my career in companies specialized in digital marketing, like Travelzoo and Leonardo.

In 2018, I joined Xperteo in order to developed the Quebecer market – leading to the opening of our Canadian subsidiary: Xperteo Canada. My role as the Head of Canada consists in ensuring the commercial development as well as the daily operational management of our clients.